Last updated: October 2026
At TwirlBloom, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from twirlbloom.com.
Information We Collect
When you visit or place an order on our website, we may collect information such as:
- Your name
- Email address
- Billing information
- Order details
- IP address
- Browser and device information
- Information you voluntarily provide through forms or newsletter sign-ups
Payment information is processed securely by third-party payment providers. TwirlBloom does not store your full credit card details.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Deliver purchased digital crochet patterns
- Send order confirmations and customer service messages
- Respond to questions or support requests
- Improve our website and customer experience
- Send marketing emails if you have chosen to subscribe
- Prevent fraud and protect our website
Digital Product Delivery
When you purchase a crochet PDF pattern from TwirlBloom, your email address may be used to send order confirmations and download information related to your purchase.
Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember your preferences
- Improve site performance
- Understand how visitors use the website
- Support checkout and payment functionality
You may control cookies through your browser settings.
Third-Party Services
We may use third-party services to operate our website, including services for:
- Website hosting
- Payment processing
- Analytics
- Email communication
- Website security
These third parties may process your information according to their own privacy policies.
WooCommerce
Our online store is powered by WooCommerce. WooCommerce may process information necessary to manage orders, payments, downloads, and customer accounts.
Payment Providers
Payments may be processed by providers such as PayPal and supported card payment services.
These providers may collect payment and transaction information directly. Their use of your information is governed by their own privacy policies.
Email Marketing
If you subscribe to our newsletter, we may send you information about:
- New crochet patterns
- Special offers
- Store updates
- Creative inspiration
You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
Data Retention
We may retain order and customer information for as long as necessary to:
- Fulfill purchases
- Provide customer support
- Maintain business records
- Meet legal, tax, or accounting obligations
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent for marketing communications
To make a privacy-related request, please contact us.
Children’s Privacy
TwirlBloom is not intended to knowingly collect personal information from children without appropriate parental or legal consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on twirlbloom.com.