Terms of Service

Last updated: October 2026

Welcome to TwirlBloom.

These Terms of Service govern your use of twirlbloom.com and any purchases made through our website.

By accessing our website or purchasing a digital product from TwirlBloom, you agree to these Terms.

1. About TwirlBloom

TwirlBloom is an online store offering digital crochet patterns, including downloadable PDF files.

Unless otherwise stated, products sold on our website are digital products and no physical item will be shipped.

2. Use of the Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website in a way that could damage or disrupt its operation
  • Attempt to gain unauthorized access to the website or customer accounts
  • Use automated systems to misuse, scrape, copy, or interfere with the website
  • Use the website for fraudulent or unlawful activity

We reserve the right to restrict access to the website if misuse is suspected.

3. Digital Products

Crochet patterns purchased from TwirlBloom are delivered as digital files, generally in PDF format.

You are responsible for ensuring that your device can open and use PDF files.

No physical crochet item, yarn, hook, or other material is included unless specifically stated in the product description.

4. Product Information

We make reasonable efforts to provide accurate product descriptions, including information such as:

  • Pattern type
  • Skill level
  • Yarn recommendations
  • Hook size
  • Finished measurements
  • Materials required

However, finished results may vary depending on individual crochet technique, gauge, tension, yarn choice, hook size, and other factors.

5. Prices and Payments

Prices are displayed on the website before checkout.

We may update prices at any time, but changes will not affect orders that have already been completed.

Payments are processed through supported third-party payment providers.

By submitting an order, you confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

6. Order Acceptance

After you place an order, you may receive an order confirmation by email.

We reserve the right to cancel or refuse an order in limited situations, including:

  • Suspected fraud
  • Payment failure
  • Pricing or technical errors
  • Unauthorized or abusive use of the website

If a paid order is cancelled by us, any eligible payment will be refunded.

7. Digital Delivery

After successful payment, your purchased pattern may be made available through:

  • A download link on the website
  • Your customer account
  • An order confirmation email

You are responsible for providing a valid email address and maintaining access to it.

If you experience difficulty accessing your purchased file, please contact us for assistance.

8. Refunds

Because our products are digital files, purchases are generally final once the file has been made available or downloaded.

Certain exceptions may apply as described in our Refund Policy.

Please review the Refund Policy before making a purchase.

9. Personal Use License

Unless a product listing states otherwise, purchased crochet patterns are provided for personal use only.

Your purchase gives you a limited, non-exclusive, non-transferable license to use the pattern for your own crochet projects.

Purchasing a pattern does not transfer ownership of the copyright or intellectual property rights in the pattern.

10. You May Not Redistribute Patterns

You may not:

  • Copy and redistribute the pattern
  • Share the PDF file with others
  • Resell the digital pattern
  • Upload the pattern to another website or platform
  • Publish or reproduce substantial parts of the pattern
  • Include the pattern in digital collections, bundles, courses, or databases without permission

Each purchase is intended for the individual customer who purchased the file.

11. Finished Items

Unless a specific pattern states otherwise, you may generally sell finished handmade items that you personally create from a TwirlBloom pattern on a small-scale basis.

You may not mass-produce finished items using our patterns without written permission.

Where practical, attribution to TwirlBloom as the pattern source is appreciated.

12. Intellectual Property

Website content, including text, branding, graphics, design elements, product images, and original crochet patterns, may be protected by copyright, trademark, or other intellectual property laws.

You may not reproduce or commercially exploit protected content without permission from the applicable rights holder.

Some crochet patterns available through TwirlBloom may be created in collaboration with independent designers. Rights in those patterns remain subject to the applicable designer agreement and product license.

13. Customer Accounts

If you create an account on TwirlBloom, you are responsible for maintaining the confidentiality of your login information.

You are responsible for activity conducted through your account.

Please contact us if you believe your account has been accessed without authorization.

14. Third-Party Services

Our website may use third-party services for:

  • Payments
  • Hosting
  • Website analytics
  • Email delivery
  • Security
  • Other store functionality

Your use of certain third-party services may also be subject to their own terms and privacy policies.

We are not responsible for the independent actions or policies of third-party providers.

15. External Links

TwirlBloom may contain links to external websites.

We are not responsible for the content, security, availability, or privacy practices of external websites.

16. Website Availability

We aim to keep TwirlBloom available and functioning properly, but we do not guarantee uninterrupted access.

The website may occasionally be unavailable because of maintenance, updates, technical issues, or circumstances outside our control.

17. Limitation of Liability

To the extent permitted by applicable law, TwirlBloom will not be liable for indirect, incidental, or consequential losses resulting from:

  • Use or inability to use the website
  • Use of a crochet pattern
  • Differences in finished project results
  • Device or software incompatibility
  • Temporary website or download interruptions

Nothing in these Terms excludes rights or liabilities that cannot legally be excluded under applicable consumer law.

18. Privacy

Your use of the website is also governed by our Privacy Policy.

Please review the Privacy Policy to understand how personal information may be collected and processed.

19. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last updated” date.

Continued use of the website after changes are published means the updated Terms will apply to future use and purchases, subject to applicable law.

20. Governing Law

These Terms are governed by applicable laws and regulations.

Nothing in these Terms limits any mandatory consumer rights that may apply based on your location.

21. Contact Us

If you have questions about these Terms of Service, your order, or a purchased crochet pattern, please contact us through the contact information provided on twirlbloom.com.